Help Center

You can track your orders here, from the link at the bottom of our site, or via orders under your account.

 Also, our tracking emails let you sign up for live updates, so you’re always in the know. If you're an iPhone user, you can track your package right in your Apple Wallet.

We get it—sometimes you have a change of heart! You can cancel your order within one hour of placing it right from your account page. But hurry, time’s ticking! ⏰ If you don’t have an account, shoot us an email at orders@trendibliss.com or drop us a message on our Contact Us page. We’ll do our best to help out.

Need to tweak something instead? Head over to your account and choose "Edit/Cancel" to work some magic, but only if you catch it within that one-hour window. After that, your order could be off and running, and you’ll have to start fresh. So act fast! 💨💅

You bet! We’ll send you an invoice with all the juicy details—what you bought, how much you spent, discounts (because we love a good deal), shipping, and taxes. This little gem will be in your order confirmation email, either as a PDF or right in the email itself. Save it, print it, frame it—whatever makes you happy! 💌💸

And don’t worry, if you misplace it, just pop into the "Orders" section of your account to download it again.

Made your purchase as a guest? No worries, just reach out to our fabulous customer support team at orders@trendibliss.com, and we’ll hook you up with a copy. If you’ve got any invoice questions, we’re here to help—just give us a shout! 💁‍♀️📄

Oh, we’ve got options! We accept Visa, Mastercard, American Express, Discover, Diners Club International, Google Pay, Apple Pay, Amazon Pay, etc. Basically, if it’s plastic and fabulous, we’re here for it! 💳✨ And guess what? We’re adding even more goodies soon—Afterpay, Klarna, Paypal, and Paypal Pay In 4 will be joining the party. Get ready to shop your heart out! 💁‍♀️🛍️

💸 Oopsie! It looks like your payment method hasn’t been charged yet. No worries, we’re just making sure everything’s purr-fect before we go ahead! 😺✨

🎉 Ready to Save Some Cash? Here’s how to use your discount code like a pro:

Shop ‘Til You Drop: Add your favorite goodies to your bag and head to checkout. 🛒💖

Code Magic: On the checkout or bag page, pop your discount code into the coupon code field. ✨💌

Hit That Button: Click “Apply” and watch the savings appear! 💸🎁 Finish Like a Boss: Complete your purchase and bask in your savvy shopping skills! 🎉🛍️ Happy saving! 😘🛒

You can view our shipping policy here.

Delivery times vary per product but typically range from 2-9 business days.

Please see exact product to know closer estimate times.

Not all products have expedited shipping, but this typically ranges from 2-6 business days at the moment.

Free shipping is just the standard shipping free of cost.

As we grow, shipping and delivery times and rates will improve of course.

You can track your orders here, from the link at the bottom of our site, or via orders under your account.

Also, our tracking emails let you sign up for live updates, so you’re always in the know. If you're an iPhone user, you can track your package right in your Apple Wallet.

⏳ Waiting for Your Order? We know it can be a bit of a bummer. Don’t fret, though! Here’s how you can get your package moving and grooving:

Track Your Treasure: 🌟 Head to the “Track Order” link at the bottom of our site or check the Orders tab in this Help Center. Put in your order number and email or just the tracking number, and start tracking!

Make sure to enable those real-time updates! They are just a click away in the shipping email sent out to you. If you're an iPhone user, you can track your package right in your Apple Wallet.

Give the Carrier a Nudge: 📦 If tracking info looks stuck or MIA, reach out to your shipping carrier (like UPS, FedEx, or DHL). They’ve got the inside scoop on your delivery!

Double-Check Your Address: 🏠 Make sure the shipping address you gave us is spot-on. If you spot any mistakes, let us know ASAP at shipment-tracking@trendibliss.com.

For delays, peep the tracking info first; things like weather, busy seasons, or holidays can slow things down. If it’s still not moving, our support team is here to help!

Patience, Please: 🕰️ Sometimes, the universe throws a curveball. Extra time might be needed for weather, high shipping volumes, or holiday craziness. Give your package a little more time to arrive.

Contact Us for Extra Help: 📞 If you’ve tracked, contacted the carrier, and your order’s still playing hide and seek, reach out to our customer support team with your order number and details. We’re on it!

Refund/Replacement Info: 💸 If your order’s lost in action or majorly delayed, check out our Returns Policy for details on getting a refund or replacement. We’re here to make sure you get your goodies ASAP. Thanks for being so patient with us! 🌟

⏰ Order Running Late? Don’t worry, we’ve got the deets for you:

First Stop: 📍 Check out the tracking information we sent you for the latest updates. Sometimes, delivery can be a bit slow due to weather, busy seasons, holiday craziness, or even high shipping volumes.

Still Stuck?: 🌧️📦 If your order is taking its sweet time and you’re not seeing any updates, give our customer support team a shout at shipment-tracking@trendibliss.com or through our Contact Us page.

We’re here to help and make sure your goodies get to you pronto! 🌟💕

🚦 Tracking Info Acting Up? Here’s what to do:

Patience, Please: ⏳ If your tracking info isn’t updating, give it 24-48 hours. Sometimes the carrier’s system needs a little time to catch up!

Need More Help?: 💬 If the issue is still hanging around after a couple of days, drop us a line at shipment-tracking@trendibliss.com or hit us up through our Contact Us page. Be sure to include your order number, and we’ll swoop in to sort things out!

We’ve got your back! 🌟

📦 Need to Update Your Shipping Address? No worries, we’ve got you covered!

Act Fast: 🏃‍♂️💨 If you need to change your shipping address, head to your account and click the "Edit/Cancel" button and easily update your shipping information within 1 hour.

Before It Ships: 🚀 If you miss the hour window, we can update your address if your order hasn’t been processed or shipped yet.

In Transit: ✈️ Once your order is on the move, we’re unable to make address changes. So be sure to contact us before it hits the road if you miss the hour window of modifying it.

We’re here to help make sure your goodies get to the right place! 🌟

🔄Ready to Return Something? No problem, we’ve got you covered! Just follow these steps:

Visit the Returns Center:🌐 Head to our Returns Center through the returns page in this Help Center or click on the returns link at the bottom of our website.

Enter Your Details:📝 Pop in your order number and email, or use the tracking number to find your order.

Pick What’s Going Back:🛒 Once you find your order, you’ll see a list of items. Choose the ones you want to return and let us know why.

Choose Your Refund Option:💳🎁 Select how you’d like your refund: back to your original payment method or as store credit (a.k.a. a fabulous gift card).

Track the Magic:🔍 Keep an eye on your return’s status via the Returns Center or shoot us an email at returns@trendibliss.com.

Receive Your Refund:✨ Once we get your return and process it, you’ll get a confirmation email. Refunds usually take a few business days, or we’ll send out your replacement if you picked that option due to receiving a defective/incorrect item(s). We’re here to make returning as smooth as possible! 🌟

⏰Return Window:
Our return window varies, from 5 days to 30 days after delivery. For exact details, check the specific product info!

🛍️Return Requirements:
Make sure items are in their original condition, unworn, and with all tags still attached.

🚫Non-Returnable Items:
Some items, like final sale products or personalized goodies, may not be eligible for returns.

📜Need More Info?
Our Returns Policy has all the deets on nonrefundable items and the process for returning defective products. Check it out for a thorough guide!

We’re here to make sure everything goes smoothly with your return!🌟.

🚫Changed Your Mind?
We get it—sometimes things just don’t work out! Unfortunately, we don’t offer exchanges for items you’ve had a change of heart about.

🕒Quick Fix:
To avoid any “oops” moments, you can cancel your order within an hour of placing it.

📧Need Help After the Hour?
If you’ve got questions or need to modify or cancel your order after the hour’s up, just shoot us an email at orders@trendibliss.com or reach our through our Contact Us page. We’re here to help! We’re all about making your shopping experience smooth and hassle-free!🌟

🚚Return Shipping Costs? Here’s the scoop:

💖On Us: If your return is due to a defect or a mix-up on our end, we’ve got your return shipping covered—no cost to you!

💸Other Returns:
For other reasons, return shipping might be deducted from your refund. We want to make returns as easy as possible while keeping everything fair! 🌟

How long does it take to process a return?

🔄Here’s what happens next:

⏳Processing Time:
Once we receive your returned item, it typically takes 5-7 business days to work its magic and process your return.

📧Stay in the Loop:
We’ll send you an email to let you know as soon as your return is processed and your refund or replacement is on its way!

We’re on it to make sure your return is handled smoothly and swiftly!🌟💌

🛠️Got a Defective or Incorrect Item? No worries, we’re here to help!

Reach Out ASAP:💬
Contact our customer service right away through the Returns Center by submitting a return, or hit us up via our Contact Us page.

We’ve Got Your Back:🤝
We’ll assist you in returning the item and make sure you get a replacement or refund pronto—just send us proof of the defect or mix-up!

We’re all about making things right and getting you sorted quickly!🌟💌

Requests outside the return window usually can’t be accepted. But hey, life happens! If you’ve got a special circumstance, give us a shout and we’ll see if we can work some magic. ✨ We might be able to offer a coupon instead, but no guarantees—let’s chat and see what we can do! 💬

Stay in the loop with our latest deals and steals! Here’s what you need to know:

Discount Codes: Got a discount code? Simply enter it at checkout, and watch the magic happen as your total shrinks.

Limited-Time Offers: Some of our promotions are here today, gone tomorrow! Be sure to check the expiration dates and terms of our special offers, so you never miss out on a chance to save..

Because you deserve to be rewarded for being the fabulous shopper you are! Here’s how our rewards program works:

Earn Points: Every dollar you spend at TrendiBliss earns you points. The more you shop, the more you earn!

Redeem Points: Once you’ve racked up enough points, trade them in for exclusive discounts on your next purchase. You can apply your points at checkout, and voilà—instant savings!

Exclusive Perks: Members of our rewards program also get access to special birthday surprises and so much more. It’s our little way of saying thank you for being a part of the TrendiBliss family.

At TrendiBliss, we’re committed to offering you the best fashion at the best prices. Here’s our pricing policy:

Fair Pricing: We always strive to provide you with trendy, high-quality products at competitive prices. Our pricing reflects the value of the materials, craftsmanship, and style that each item brings to your wardrobe. Sales & Discounts: Please note that sale items are final sale and not eligible for returns or exchanges unless stated otherwise. Promo codes and discounts are applicable only during their active periods and cannot be retroactively applied to past purchases.

Clearance Items: Clearance items are deeply discounted and are non-returnable. When they’re gone, they’re gone—so grab them while you can!

Promotions & Price Changes: From time to time, product prices may increase due to market demand or other factors. Promo codes can still be applied to these prices, ensuring you get the best deal possible even if the price has changed. However, please be aware that promotions cannot be used retroactively on previous orders.

Unfortunately, promo codes can’t be stacked, unless you are a TrendiElite + TrendiRoyal member, so it’s one code per order for guests and if you are under the initial TrendiStar tier under our TrendiLoyalty Program...but don’t worry, we make sure each code packs a punch!

Log in to your account, and you’ll see your points balance under the "TrendiLoyalty" section. You’ll also get notified whenever you earn or redeem points via email if you opt in, which is located under the points and rewards information.

Discount codes must be applied at checkout and cannot be applied after the order has been placed. Be sure to double-check before completing your purchase!

Absolutely! You can apply your rewards points to any purchase, including sale items, for even more savings.

If your promo code isn’t working, don’t worry! Here are a few steps you can take to troubleshoot the issue:

Check the Code:
Double-check that the promo code is entered exactly as it appears, including any capital letters or special characters. Sometimes, a small typo can prevent the code from being applied.

Expiration Date:
Make sure the promo code is still valid. Many promo codes have expiration dates, and once the date has passed, the code will no longer work.

Eligibility:
Review the terms and conditions of the promo code. Some codes may only be valid for certain products, categories, or order minimums. If your order doesn’t meet the requirements, the code won’t apply.

If Converted From Points to Coupon Code:
Oh no, it’s like a soap opera plot twist! 📺 Let’s break down this drama: When you use this type of coupon code, it’s like your discount VIP pass. Here’s the twist! 😎 If you’re using a coupon that was converted from points, your email needs to be in the spotlight during checkout. 📧✨ It’s like your email needs to be on the guest list for the coupon party. If it’s not, the system doesn’t know you’ve got that VIP coupon, and it won’t let you use it. All that means is to make sure the email associated with your account is in the email address field, so our system can track your usage properly.

One Code Per Order:
Remember, only one promo code can be used per order. If you’ve already applied a discount code, you won’t be able to add another.

Already Used:
Promo codes are often limited to one-time use per customer. If you’ve already used the code on a previous order, it won’t work again.

Need Help?
If you’ve checked all of the above and the promo code still isn’t working, reach out to our customer service team. We’re here to help and will do our best to resolve the issue so you can enjoy your discount!

Oh, it’s only the best way to spoil someone! Our digital gift cards let your besties, baes, and trendsetters shop their faves at TrendiBliss with zero stress.

Easy peasy! Just pick a gift card amount, add it to your cart, and check out like the VIP shopper you are. We’ll send it straight to your (or their) inbox—no wrapping required! 🎀

Instant magic! ✨ It’s emailed straight to the lucky recipient (or you, if you wanna print it out and be extra fancy).

We’ve got options! From a little treat yourself moment to a full-on shopping spree, you can choose amounts that fit your vibe.

Nope! Unlike last season’s trends, our gift cards never go out of style. Use them whenever you’re ready to slay. 👑

Just enter your gift card code at checkout, and watch that total shrink. It’s like magic but make it fashion! ✨

Sorry, but this is not allowed at the same time. You’ve got to choose between a gift card or a discount code — but don’t worry, either one will still have you feeling fabulous!

Not yet, but hey, just grab a new one when you're running low! Think of it as topping up your fabulousness.

No drama! Just check your inbox again (or spam folder—rude, but it happens). Still no luck? Hit us up, and we’ll help a trendsetter out.

Sorry! All gift card sales are final. But trust us, no one ever regrets a TrendiBliss shopping spree.

Finding the perfect fit is our top priority! Here’s how to navigate our size guides:

Product Measurements:
Each of our size guides is tailored to help you understand how a certain product will fit. We aim to ensure you get the best fit possible. Whether you’re shopping for dresses, tops, or shoes, we’ve got you covered.

How to Measure:
For the best fit, we recommend taking your measurements while wearing minimal clothing and using a flexible tape measure. Compare your measurements to our size guide to find your perfect size. Fit Tips: Our size guide descriptions often include fit tips—like whether an item runs large, small, or true to size—so be sure to check those out!

We know how important it is to snag your favorite styles, so here’s the scoop on stock and availability:

Real-Time Stock Updates:
Our website is updated in real-time, so if an item is showing as available, it’s ready for you to add to your bag! However, hot items can sell out quickly, so don’t wait too long to make your purchase.

Out of Stock Items:
Sometimes, our most popular items fly off the shelves faster than we can restock them. If a product you love is out of stock, don’t worry—it may be back soon! You can sign up for Back In Stock Notifications (more on that below) to be the first to know when it’s available again.

Never miss out on your must-have items! Here’s how our back in stock notifications work:

Sign Up for Alerts:
If an item you’re eyeing is out of stock, simply select your desired product and click the “Notify Me ” button on the product page. Enter your email address, and you’ll be one of the first to know when it’s back in stock.

Instant Updates:
As soon as the item is restocked, you’ll receive an email notification. Be sure to act fast, as popular items can sell out again quickly!

We get it—nothing’s worse than finding the perfect piece only to see it’s out of stock. Here’s why this happens:

High Demand:
Our collections are carefully curated, and some items become instant bestsellers. When demand exceeds supply, items can sell out quickly.

Limited Editions:
Some of our products are part of limited-edition collections, meaning once they’re gone, they might not be restocked. Keep an eye out for these exclusive drops and grab them while you can!

Supplier Delays:
Occasionally, delays from our suppliers or production issues can lead to temporary stock shortages. Rest assured, we’re always working hard to get your favorite styles back in stock as soon as possible.

At TrendiBliss, we believe in keeping your wardrobe fresh and exciting! Here’s what you need to know about our new product collections:

Regular Drops:
We release new collections regularly, so there’s always something new and fabulous to discover. Be sure to check back often or sign up for our newsletter to stay in the loop!

Seasonal Collections:
From summer essentials to cozy winter wear, our collections are designed to keep you stylish all year round. Each season brings new trends, colors, and styles for you to explore.

Sneak Peeks & RSVP:
Get a taste of what’s coming next with our sneak peeks! Follow us on social media or subscribe to our newsletter for behind-the-scenes looks and early previews of upcoming collections. Plus, be the first to RSVP for exclusive online events where you can shop select items before they go live on the site!

Oh no! Don’t stress. Try resetting your password by clicking "Forgot your password" on the login page and we’ll send you a reset link faster than you can say "shopping spree"!💌🔗 If you’re still locked out, contact us, and we’ll get you back to shopping in no time!🔐💁‍♀️

Ready for a little update? Just log into your account, go to the "Account Details" section, and make your changes. Fresh deets, fresh start!✨💻

Moving to a new palace? Simply log into your account, head to the "Addresses" section under "My Profile", and update your info. Now you’re ready for all your TrendiBliss goodies to find their way to your doorstep!🏠💖

You bet! Save all your addresses under the "Addresses" section of your account. Whether it’s for home, work, or your secret hideaway, we’ve got you covered!📦🏡

Oh no, that’s not cool! Double-check that your card details are correct. Then, make sure there’s enough sparkle in your balance. If everything looks good and it’s still not working, it might be a restriction from your banking institution—sometimes those banks can be a bit strict! If the struggle continues, contact us, and we’ll get it sorted faster than a flash sale!💳✨

Yikes! We’re all about perfection, so if something’s not right, let us know! Send us a message with the details, and we’ll get our tech team on it ASAP. Thanks for keeping TrendiBliss flawless!💻✨

Ugh, the struggle is real! Try clearing your browser cache or switching to a different browser. If it’s still giving you attitude, contact us, and we’ll sort it out. Nothing should stand between you and your fashion fix!🚫💻

That’s not okay! Double-check your bag and payment details, then try again. If the problem persists, reach out to us, and we’ll make sure your order gets through. Nothing should stop your style!🛒💥